Thursday, October 31, 2019

The consumer protection law of Qatar Essay Example | Topics and Well Written Essays - 3000 words

The consumer protection law of Qatar - Essay Example When it comes to the relationships between business and their consumers, there are many laws, which protect these relationships. A consumer is described as an individual or entity that acquires products for direct ownership or use instead for resale or use in manufacturing and production (Fayyad, 2012). In Qatar, one of these laws is the Consumer Protection Act that was signed into law back in 2008. The consumer protection law is a field of law, which regulates private relationships between businesses and their individual clients, who purchase those goods and services that they produce (Fayyad, 2012). The law covers a lot of topic, comprising of, but not necessarily restricted to privacy rights, product liability, unfair business practices, misrepresentation, fraud, as well as other business and consumer interactions. It is means of preventing scams and fraud from sales and service contracts, pricing, bill collector regulation, utility turnoffs, consolidation, and personal loans, whi ch might cause bankruptcy to both the business and the consumer (ILO, 2012). Consumer interests and welfare can also be safeguarded through enhancing competition in the markets that indirectly and directly serve clients, consistent with financial efficiency, but this matter is treated in competition law. This paper will discuss the consumer protection law of Qatar and its elements. The Consumer Protection Law was passed to respond to the demands of Qatar citizens who were slowing turning into victims of corrupt merchants. Earlier on, safeguarding had been provided under the Combating Commercial Fraud Law of 1999 (ILO, 2012). Normally, during a malpractice or fault, consumers used to have little or no recourse against any business; thus, adverts informing clients concerning products had over-exaggerated messages (ILO, 2012). Other underhand malpractices were utilized like selling sub-standard or defective

Tuesday, October 29, 2019

Bristol 2015 Green Capital of Europe, impact report Assignment

Bristol 2015 Green Capital of Europe, impact report - Assignment Example These three classifications are also popular as the three Ps i.e. people, profit and planet (Slaper & Hall, 2011). The term ‘TBL’ was first initiated by John Elkington in the year 1995 but it was not so popular since the publication of his book on the topic of TBL. In 1997, he published his book namely â€Å"Cannibals with Forks: The Triple Bottom Line of 21st Century Business† in order to focus on the significances of TBL within an organisation. According to John Elkington, TBL not only focuses on the economic value of the organisation but it reveals the social and environmental value. Nevertheless, in the initial stages of its invention, most of the organisations refused its adoption as they were acquainted with the traditional reporting structure. The report presented by Vandenberg (2002) said that a survey was conducted within 32 organisations and the result found was that most of them were puzzled regarding the philosophies laid down by the term TBL. However, in the later period of 2002, Frank Vanclay stated that almost 160 international organisations along with numerous government organisations have strongly adopted the philosophy of TBL. These companies that adopted the philosophy of TBL stated that the TBL should be implemented within the organisation as a particular business ethic but not as an accounting framework. It was recommended by them as a part of the best accounting structure for the company. Joanna Dickson Holmes agrees with John Elkington regarding the utility of the TBL as she also believes that the TBL of an organisation is measured not only on the basis of economic value but also the social and environmental value. He states that it is not always necessary that the environmental and social factors may be the value that it adds but it might be those factors which can cause damage to the organisation (Holmes, n.d). One of the renowned organizations, Cascade Engineering also states the utility of the TBL on the basis of e nvironmental capital, social capital and financial capital. They affirm that in their organisation, TBL serves as an instrument for accounting all the efforts of sustainability (Cascade Engineering, 2013). From the above definitions stated by the different authors, it has been observed that the TBL serves as an accounting structure and a sustainability effort in terms of social, economical and environmental factors. William McDonough and Michael Braungart state that the TBL is considered as a vital tool for maintaining a balance in the economic objectives of the organisation along with a desire to improve the environmental factors affecting the organisation. The TBL minimises the social and environmental liabilities owed by an organisation such as waste management and the efficiency of resources. It facilitates the managers of the organisation to identify the problems and to set up the strategies for mitigating the negative effects of those problems occurring within the organisation (McDonough & Braungart, 2002). The overall definition of TBL lies as the structure which measures the activities within the organisation on the basis of social, economical and environmental norms. It is generally used by the top management of the organisation in mitigating the negative effects of the organisation and setting up strategy for the growth and development of the organisation. The philosophy of TBL is related with the sustainability of the organisation. According to the business perspective of the organisatio

Sunday, October 27, 2019

Analysis and Development Strategy of HSBC Bank

Analysis and Development Strategy of HSBC Bank Introduction In todays world the competition is getting intense in all the fields especially in the world of business. If all the organizations have to run in the competition and to achieve the success every organization has to follow the approach of strategic management. Different approaches have been guiding the industries to get the most out of the opportunities and to face the challenges which are quite common in the environment of business. The strategic management approach of any organization is mainly to help sustain and maintain the strengths of the organization and to help in achieving the goals and objectives of the organization. The main aim of this assignment is conducting an analysis strategically taking example of an organization. Different tools of the market like porters Five Forces Analysis and PESTLE will be used here. Also used HSBC competitors by using of SWOT analysis.   Overview of HSBC Bank HSBC is well known to everyone as one of the largest banking services and financial industries in the environment. The headquarters of HSBC is located in London and has got networks at international level where there are more than 10,000 offices. These are located in more than 82 states in Asia, Europe, America, Middle East countries and Africa. HSBC Company has got approximately 200,000 shareholders in more than 100 countries. The network is connected by the use of technology and internet by which the company is able to provide a good range and also been able to reach financial services which also includes banking services in investment, commercial, financial services which could be personal and other services. HSBC believes in a philosophy which gives importance to principles and values. Strategies used by HSBC For HSBC to achieve success and to gain the advantages in the competition, it has been using various strategies. It has used one of the strategies called as Managing for Growth. This has helped for the company to develop more and has also helped to strengthen the organization. As the company has set up its main objective as to lead the banking and financial services, the organization used the strategy which tries to help and maintain the top position in the market. HSBC was using the strategic HRM which gives comprehensive and intense values for the employees. If the employees are motivated and productive, they help for the organization to reach its goal. Also the company has implemented the relationship management between customers and the employer in order to make relations with the customers everywhere in the world. The main aim of CRM is to ensure that organization is all the time attached to demands and needs of the customers. By using the internet and information technology, HSBC managed to reach the customers all over the world and also given them satisfactory and quality services. HSBC used strategic management in order to make sure that the business will help them to gain profits at local level and at international level. The company is well aware that possessing a good name in the industry will always help it to become more pleasing by the customers. They also believed in implementing a responsibility at corporate level which helps to recognise the accountability to the customers. The organization makes sure that the principles of conduct are always aspiring the employees. The HSBC business strategy focuses on the following customer groups. They are Private Banking Personal Financial Services Commercial Banking Services Corporate Sertvices Investment Banking Markets To make sure about the demands of the clients and customers, HSBC also used other strategy for each of the customer group. The HSBC had a perception that with effective management, the external and internal reports of the customer group, the customers will be more satisfied. The other strategy used by HSBC is called as Branding. This is considered as one of the important strategies used by HSBC. Because of this, the organization managed to reach all the customers across the world and also managed to lead the position in the business market. Competitors Analysis (SWOT Analysis) Strengths The rivals of HSBC were able to meet the needs and demands of the customers across the world. By using the internet and information technology, the HSBC competitors may use all the resources for development of new service and products which the customers would like. Apart from that the combining of the large companies were considered as one of the HSBCs strengths. Their strength also lies in possessing image of a brand organization and leadership in the market. Weaknesses Lack of resources is considered as a weakness in the rival company of the HSBC. Because of this the organization will not be able to maintain the advantage in the competition. Also the HSBC rival companies lack the ability in order to reach number of customers due to the barrier of distance. Lack of good and effective management is also one of the weakness of the HSBC competitors. They may also have some weakness in view of poor marketing approach and the image as brand organization. Some of the small companies may have a weakness to gain loyalty of the customers. Opportunities The HSBC rival companies may have the following opportunities. Favourable and productive conditions in the market. Altering the regulations in the market regarding competition. To build up good relationships between the client and the customer. To use the advanced technological support. Threats HSBC rival companies have also been affected by some of the threats in the market. Some of them are as follows: Not so favourable conditions in the market which could set as an obstacle for the position of the company and to gain the advantages. When there are new entrants and new businesses which could give more competition for the organization. When the business runs slow compared to others. Because of the revision of the regulations of the government and policies and the changes in the technology. There is no doubt that the environment of the market is very much complicated. The organizations have to consider a number of factors which are mainly dependant on the new settings and trends in the market. Most of the industries tend to use distinctive and a unique strategy to be able to cope up with the competition. A number of ways have been adopted by the companies on how the management will be able to build up a strategy. This has to be constantly analysed and evaluated and has to be updated in relation with the changes happening in the market. HSBC is well known to be using a number of strategies in order to provide customers needs and demands. Critical analysis of the market has proven that this company has grown more than its competitors just because of using the strategies in order to be connected with the customers. If any company chooses the unique and correct strategy, there is a high chance of the organization to achieve success and reach the organizational goals and also to stand as a leader in the market. Task 2 Vision,  Mission, Objectives and Measures Managing for Growth HSBC maintains a strategy to grow which is used in various ways. An important part of HSBC to grow is acquisition. To focus on enhancement of HSBC revenue culture of generation. To develop the brand further To maintain cost strategically   To maintain a good risk stance in the market To invest more in the people Following the strategy of HSBC, the customers tend to remain at the centre using this special strategy, at five customer groups worldwide. Also HSBC maintained to position itself as worlds leading bank in order to approach every country mixing up the knowledge with the local and international. The proposition of the customers will be calculated using a spectrum of intense management relations and other services. Taking HSBC as a whole it will take concentration on activities on the areas where the growth and mass are found out. The strategy of HSBC is mainly focused upon the customer groups which comprises of of the following services. Personal Financial Services which also includes Premier for HSBC. Consumer Finance Commercial banking which includes both medium and small enterprises and also includes Middle Market enterprises. Investment and Corporate Banking Private Group Banking The management covers most of the country, Europe, America, Asia and also the Middle East countries. Enhancing Products HSBC has enhanced some of the products those are important to certain group of customers. Of those some are managed and coordinated with special interest. Especially cards are enhanced by exploitation of the experience and the platforms which the Household provided. The cash management considers the international and scale including the Funds administration, Insurance Management of Assets and also benefits for Retirement. These sorts of enhancements will often help the group to make sure that the company will have the required capability to be able to satisfy the customers especially in certain cases where the products are often for sale at international level and to make use of the expertise of the product. Using Different Marketing Tools to do Analysis. As it has been already mentioned the HSBC organization is analysed by use of certain tools of Marketing. The Analysis used for this is PESTLE Analysis and the Porters Five Forces Model. PESTLE Analysis Political Aspects There are certain rules, policies and regulations that have been formulated which serves the purpose of protecting the organization. These policies and procedures are designed by the respective governments where they are been operated. HSBC managed to adhere with the policies which were formulated by each of the governments to ensure that the organization can operate the activities of the business effectively and successfully. In addition to that the organization also designs its own strategies over the other government limitations and restrictions. Economic Aspect As well known to everyone as the largest and leading company in regards to finance and banking, HSBC achieved success and stability in the economic status. Even though HSBC faces dangers from various parts across the globe, the management makes sure that they will be able to overcome those problems and always tries to maintain the good economical conditions.    Social Aspect The situation in the society effects the HSBC organization where they are operated. Inspite of this the company tries very hard to ensure that all the societies are given same opprtunities in order to take advantage of the given resources from the company. The organization adheres with the society which they belong to have good relation and reputation. Technological Aspect The company has been making use of the advanced technology. It clearly depicts how the company has been operating since last few years by taking advantage of the Information Technology. With this the company has been able to reach the customers across the globe. This has helped to be aware of the latest things in the market. It has also helped in improving the operations and the productions. Legal Aspects The policies, procedures, regulations and the rules formulated to protect the company by different governments at local and international level always allow the organizations to be more careful in view of their business activities. In order to avoid such problems the HSBC makes sure that all the actions are to be legally proceeded and are maintained at high standard level.      Environmental Aspects The Environmental protection is an important aspect which is considered by most of the businesses. If this is not given importance there is a chance of problems arising in the society. To avoid such problems HSBC has developed a strategy to protect itself and to adhere with this need. The company also tries to participate in many campaigns which are meant to be for protection of the environment. It also sponsors some of the organizations which have this sort of interest in environmental protection.   Porters Five Forces Analysis This analysis mainly explains the aspects of the external environment of the organization. Quite often these factors are able to affect various organizations in regards to competition. These are considered as the forces which drive the competition, as they ensure that the business is generated with the correlation of five different factors. These factors are as follws. Rivalry/competition among the industries Buying the power of the customers Power of the supplier Threats that could occur by new entrants Introduction of substitute product or services in the market With a clear understanding of above factors, the company manages to build up the strategies to achieve success. Force 1: The Intensity of Rivalry HSBC is said to have many rivals in the financial and banking sector. The amount of the rivalry has enabled HSBC to use different strategies which are very effective and helpful to maintain the lead position within the market. When its rivalries tend to improve their capabilities, HSBC managed to develop a strategic plan to ensure that they should be considered as the first choice by the customers in the banking industry. Force 2: The Threat of Entry HSBC has the possibility of facing number of threats because of achieving many profits in the market. Having the threat from new entry enterprises can break an organization like HSBC. In regard to this, HSBC has managed in establishment of certain barriers to make sure they lead the market. The HSBC also makes use of the brand image to ensure the stability of its customers loyalty. Force 3: The Threat of Substitutes In the market there is always introduction of new services and products by the competitors. The substitute products could give a threat to the profits of HSBC and makes the organization to work even harder to maintain its top position. The HSBC strategy has focussed on 4 segments which have helped to meet the demands and needs of all the customers which decreased the influence of any other substitute products.    Force 4: Buyer Power The buyer power is considered as one of the most important forces which could affect the values occupation which has been established by the organization. The size and the concentration of the customer are the important determinants of the force. HSBC managed to satisfy its customers effectively which has also helped the company to gain the loyalty and satisfaction of the customers. The HSBC strategy helped the organization to lead the world in the banking sector.   Force 5: Supplier Power The buyer power is reflected by the supplier power. When the force is analysed in view of this, the focus is mainly on the size and suppliers concentration which could also be related to the customers. The differentiation degree is also given focus about the materials which are supplied by the organization. The company can be able to charge the market which they target according to the price difference for all the buyers. It is implified that the supplier power describes the audience. VISION: The vision of the HSBC Company is to stand as the greatest and special group in the banking sector which has been driven by the commitment to the values and core philosophies. Enabling Excellence through Partnership The strategic objectives are achieved with the partnership from the associates and customers. MISSION: HSBC always provides a comprehensive range of services in financial sector, private finances services corporate banking, commercial, investment and private banking, and also other activities by the maintenance of network at local and international level, with the help of advanced technology and the rapid growth of e-commerce. The company aims to provide quality service in a timely fashion and cost efficient way being in line with the standards of the company. Strategic intent and mission/vision Purposes of the firm The intent of HSBC strategy is to be the customers first choice in the financial and the banking needs. The products and the services have been designed to give convenience to its customers. What goals to be achieved? Providing quality services in the banking and financial services to the market which they target whilst giving value to the employees of the company, its management and the shareholders is the main aim of HSBC. The company also aims to reach all the customers across the globe by the online activities and the websites. Any formal mission/vision statement? The mission statement of the company is being the greatest and specialized group in the banking sector which is run by a commitment by giving values and adhering to its philosophies. The company aims to lead the market and deliver a great service based upon the outstanding services, sales and solutions. In addition to that the company aims to achieve long term, superior and returns which are ethically based for the shareholders of the company, and to build a performance team which is motivated and which performs well. Also aims to create an environment which could be rewarding, challenging and convenient for the employees. Task 3 Strategy implementation a.  Ã‚  Ã‚  Ã‚  How does the firm implement the chosen strategies? An intensive planning helps the firm to implement a strategy which they chose. This is done with the help from management and the leaders. In addition to that the efficient and effective leadership in the organization gives a responsibility to the team and the management networks as the total capacity of the performance in terms of activities and development is based upon it. How effective? On the basis of the analysis, it is understood that implementing the HSBC business approach has been quite effective because of the advantage in the competition and its position in the market. Making use of the planning helps to monitor the implementation strategically. Evaluation of action plans/tactics (key actions) The evaluation of the plans of HSBC has helped the company to lead the market. By taking this information, the organization should be able to continue to find an innovative program and relate effectively with the other companies in the market. The company also tends to maintain good relationships with the customers and the shareholders. This is done effectively and efficiently by the company for the operations to be done continuously. The company conceptualizes and implements approach strategically so that it will be able to set certain trends in the industry of finance and banking. Apart from development of the strategies, the company also focuses on building the customer and employee relationships. Customers are given high priority as they are the main reason for any business to be alive in the market. The HSBC strategic contains of eight imperatives. Brand: The hexagon symbol of the HSBC is one among the leading brands for the experience of the customer and the social responsibility at the corporate level. Personal Financial services: the growth in the markets and with the help of different channels at appropriate timing to make HSBC the strongest company and to play across the globe in personal financial services. Consumer Finance: to extend the reach of the business to already existing customers with a wide range of products and penetrate into new markets. Commercial Banking: to make the most out of the companys international base for the customers with effective management of the relationship and more improved offerings in all the market in all the groups. Corporate Markets and Investment Banking: to increase the growth with the enhancement of the markets and capabilities focused on the service of the client in certain sectors where the company has critical strength and relevance. Private Banking: to serve the highest value of the group and the personal clients of the company across the world. People: HSBC tends to attract the people, motivate them and develop them helping the company to achieve success. and TSR: To fulfil the TSR target by achievement of strong performances regarding earnings of the growth of the share. The HSBC has developed to be the leader among the banking sector. It is the largest bank in the Hong Kong and in China it is the largest and first foreign bank. It gives importance to the value of the shareholders and also believes in the talent of the employees working for the company. The company wish to stay on the top facing the competition, maintains a good brand image, well established customer loyalty well controlled of the costs of the operations and the ongoing adjustment of the business to cater for the needs of the customer. By this success it was quite useful in evaluating the development of the strategy of the company. This is mainly to examine the strategies of the HSBC to be aware of the mission, vision and in turn to be able to apply for the developmental strategies for other organizations. Global Development Strategy of HSBC By end of year 2003, the company has launched the program called Managing for Growth which was a strategic plan to provide the organization with a blue print for the growth. This helps to build up companys strength and it addresses about the areas where the need for more improvement is required and which could be achieved.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The core values of the company is integral for the strategy in order to communicate with the customers, employees, shareholders and to compromise on the long term, client relationships, increased productivity with a good team work, ambitious, to be international in its outlook and the character. Also there have been several elements in the achievement of the development of the objectives which includes the speeding up of the growth of the revenue, development of the brand, improving the productivity and maintainance of the risk management. Development of the employees skills is given so much importance by the company to make sure that all the employees can understand how they can contribute for the achievement of the objectives set. Strategic Marketing Perspective A number of concepts are important taking into concern about the strategic marketing. These are important as they are the ones to determine the strategies of the company. These include the determining of the needs of the customers, focusing on the development of the product and the exchange happening between the consumers and the producers in the market. These concepts have become the basis of HSBC and helped to develop the strategies and to maintain the reputation across the world. The very first strategy is to make the customers to be at the heart of the companys strategy. They have got specific approaches for all the groups of the customers which are located in North and South America, Europe, Asia and Middle East countries. The second thing is to maintain the position as the local bank in the world which helps the company to approach all the countries and by mixing up the knowledge across the country. This is considered as a good approach as all the places are different from each other with different beliefs and cultures. The last approach is for the company to concentrate certain activities on the places where the critical mass and growth are located. Some of those activities are outsourcing strategy globally. The company managed to establish in all the call centers in order to provide the services in relation to the sales and checking the accounts. The main aim of HSBC in outsourcing is to focus upon the needs of the customers. The call centers take the re sponsibility to answer any queries from the customers. As a response to the development of the product, the company has continued in enhancing certain products which were very important for the customer group offering of the company and some of the products to be managed at a global level. Some of these products include like HSBC cards, Management of the cash, insurance, Management of the Assets, Funds and Custody Administration and benefits for the Retirement. Also the improvement of the HSBC products makes sure that the company will have the best ability and will be able offer a great service to its customers. The development and the improvement of the product is very important as it serves as a good source to gain profits and to keep up with the trust of the consumers. The company will be able to attract even more customers whilst maintaining the old ones as well. With the improvement and development of the products, the company will be able to deliver the growth by enhancement of the culture which involves four aspects. These include the strengthening of the use of marketing as a key tool of management, which rewards the performance of the revenue, by focusing the investment on the businesses and localities where there is high potential for growth which can be achieved continuously when these aspects are implemented in an effective and efficient manner in the market.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  The brand image of the company has been affecting the relationship between the consumers and the producers in the market. Everyone knew that maintaining brand image brings success to the organization and HSBC was equally strong to get that image. It managed to accommodate the variety at the product at local an international level. This also helps in establishment of a reputation, which is quite essential for the company to be familiar and for the market to react favourably with the company. The brand image helps to hold associations which are strong, favorable and unique. It also helps in tying up with stronger companies and gain reputation globally.

Friday, October 25, 2019

Types Of Diabetes Essay -- Health, illnesses

Our modern life is full of illnesses and diseases. Each disorder has its main causes, its effects on our body, and its own treatment. Most of these illnesses have been in our world for a long time. However, our life styles with its inorganic food, stress, and bad habits have assisted these diseases to develop and to spread faster than before. One of these diseases is Diabetes. Diabetes can be defined as a metabolic disease in which the body's inability to produce any or enough insulin causes elevated levels of glucose in the blood. It can lead to a lot of other sickness such as heart diseases, high blood pressure, and blindness. Even though most of these illnesses happen after having diabetes for a long time, the change in glucose levels in the body can cause a coma, or even death (American Diabetes Association). There are 25.8 million children, and adults in the United States living with diabetes, which represent 8.3 percent of the population, according to the American Diabetes Ass ociation. Diabetes has many types. However, we can divide them into a number of different categories: Diabetes type 1, Diabetes type 2, Gestational diabetes, and other types of diabetes. These three types have similar symptoms such as frequent urination, losing weight, and vision changes (Judd). However, each type differs from the other by the kind of people it Infects, the factors that cause it, and the way it can be treated. Type 1 is also known as Insulin-dependent Diabetes. It happens when the pancreas releases less amount of insulin than the proper amount, which causes changes the rate of sugars in the blood. The pancreas’ ability of giving insulin keeps on decreasing until it stops. At that point, people who have this type of diabetes can onl... ...ations, and Insulin : Along with Facts about the Most Common Complications of Diabetes and Their Prevention, Current Research in Diabetes Care, Tips for People following a Diabetic Diet ... 5th ed. Detroit, MI: Omnigraphics, 2011. Print. Metzger, Boyd E., Donna Kotulak, and Pam Brick. Guide to Living with Diabetes: Preventing and Treating Type 2 Diabetes : Essential Information You and Your Family Need to Know. Hoboken NJ: Wiley, 2006. Print. Monterrosa-Castro, A., et al. "Type II Diabetes Mellitus And Menopause: A Multinational Study." Climacteric 16.6 (2013): 663-672. Academic Search Complete. Web. 17 Nov. 2013. Shin Y., Kim, et al. "Fraction Of Gestational Diabetes Mellitus Attributable To Overweight And Obesity By Race/Ethnicity, California, 2007-2009." American Journal Of Public Health 103.10 (2013): e65-e72. Academic Search Complete. Web. 13 Nov. 2013

Thursday, October 24, 2019

The Sum Total of the Equipment of the Human Individual

Culture in ancient times was defined as â€Å"the sum total of the equipment of the human individual, which enables him to be attuned to his immediate environment on the historical past on the other†. It reflects in effect what humans have added to Nature. It comprises the spiritual, material, intellectual and emotional features of a society and includes, in addition to the arts and letters, the value systems, traditions, modes of life and beliefs of the society. It also absorbs from other cultures and undergoes changes with time, sometimes beneficial, sometimes regressive. (Barlas, 15). Culture shock is a severe psychological reaction that results from adjusting to the realities of a society radically different from one†s own. The actual degree of culture shock may vary depending on the differences and similarities between the society studied and the persons† own society. The symptoms may range from mild irritation to surprise or disgust. (Scupin, 124). Usually after the person experiencing culture shock learns the norms, beliefs, and practices of the community, the psychological disorientation of culture shock begins to diminish. This paper will be based upon culture shock and international business. There are three areas where culture shock could affect you: 1. Emotions-you have to cope with the stress of international work and keeping an emotional balance in order to perform in a business. 2. Thinking style- you have to understand how your counterparts think and be able to develop culturally effective solutions. 3. Social skills and social identity- you need effective social skills to establish new business relationships. (Marx, 25). This differs from manager to manager, some managers seem to adapt in an almost chameleon –like way to different countries, whereas others cling desperately to their habits and their national approaches. Working in a new culture can produce a variety of reactions, such as; Inappropriate social behavior Inability to get close to your business partner and clinch the deal All of the above are possible reactions to culture shock, the shock we experience when we are confronted with the unknown the â€Å"foreign†. The term culture shock was coined by the anthropologists Oberg, who explained both the symptoms and the process of adapting to a different culture. The experience of a new culture is seen as an unpleasant surprise or shock- a shock that occur when expectations do not coincide with reality. (Marx, 5). In his original article, Oberg lists six main aspects of culture shock: 1. Strain caused by the effort to adapt. 2. Sense of loss and feelings of deprivation in relation to friends, status, profession and possessions. 3. Feeling rejected by or rejecting members of the new culture. 4. Confusion in role, values and self-identity. 5. Anxiety and even disgust/anger about foreign practices. 6. Feelings of helplessness, not being able to cope with the new environment. Culture shock in all its diverse form is completely normal and is part of a successful process of adaptation. Oberg also developed a model of adaptation that suggests that going abroad or working internationally put you through or cycle of distinct phases on the way to final adaptations. The first stage is the honeymoon phase, where all encounters in a new place are seen as exciting, positive and stimulating. The new life is viewed as providing endless opportunities and the manager is usually in a state of exhilaration. There is openness and curiosity, combined with a readiness to accept whatever comes. Most importantly, at this stage judgment is reserved and even minor irritations are suppressed in favor of concentrating on the n ice things about the job, the country, the colleagues, the food, etc. In the second phase, culture shock sets in- the manager realizes that something is not quite right. This experience of foreignness can start with a creeping awareness of disorientation and a feeling of not quite knowing what is going on. It can also include very negative symptoms, such as stress (being unable to sleep or eat), irritability, and a negative view of the job, the country and colleagues. This phase is characterized by a general unease that can involve being uncomfortable with the new situation but can border on hating everything foreign. The main reason for these symptoms is an uncertainty about our surroundings our future and ourselves. The usual signs if orientation and belonging do not exist, we don†t quite know who we are without the familiar social context, and the way our foreign colleagues behave seems all wrong. How individual managers deal with this particular phase and its emotions, thinking and expectations are essential for their overall adaptation in the long run. The ideal approach is to use the symptoms and the unpleasantness as a clear indicator that it is time to change our approach and to engage in some form of self-development both in dealing with our emotions and in understanding ourselves and others. The worst type of approach is to ignore the symptoms, to resort to superficial solutions or to adapt a rigid stance of believing that only out methods are correct and forcing these methods/management techniques on foreign colleagues. The third phase of recovery usually starts with accepting that we have a problem and that we have to work on it. Both recovery and the final adjustment phase usually involve a compromise between the feeling and thinking of the honeymoon phase and the culture shock phase. This compromise is between our exaggerated expectations and reality. In the final, adjustment stage managers are able to work effectively, know the limitations ways of doing things and most importantly, are able to be more flexible. (Marx, 8).

Wednesday, October 23, 2019

International cuisine assignment Essay

Answers: 1. Below are six dishes and seasonings commonly eaten by Southeast Asians or Pacific Islanders: Adobo is the most popular dish in the Philippines. It is meat which is usually cooked with vinegar, garlic, pepper and sometimes soy sauce and coconut milk can also be added. The meat may be pork or chicken. Adobo is usually eaten with steamed rice and eaten as a meal for breakfast, lunch or dinner. Lumpia is another food from the Philippines. It is usually eaten for merienda or a meal in between lunch and dinner. Merienda is comparable to English high tea. Lumpia is similar to a spring roll. It is usually made of vegetables such as cabbage, bean sprouts, carrots and ground meat wrapped in a thin piece of pastry. Its roots come from the Chinese who brought it to the Philippines. Pancit is another foo from the Philippines which is usually eaten for merienda. The food is also introduced by the Chinese migrants to the Philippines. It is fried noodles with assorted vegetables, shrimp, pork, chicken or ham. It is usually accompanied with calamansi, a citrus fruit similar to lime, which is squeezed onto the noodles. Halo-halo, which literally means to mix, is a favorite dessert among Filipinos especially during the summer. It is made of assorted beans, fruits such as banana, coconut flesh, jackfruit and tapioca balls which are layered on top of shaved ice. The dessert can also be topped with custard or ice cream. It is eaten by mixing all the ingredients which is served in a tall glass. Milk and sugar is also added according to taste. Nuoc Mam or fish sauce is usually used as seasoning to every dish in Vietnam. It is extracted from fermented fish and used in cooking or as a dipping sauce during meals. The Vietnam fish sauce is said to be more pungent than other Southeast Asian fish sauces. It is usually done by adding a bit of shrimp paste into the sauce. The Nuoc Mam Sauce is made from Nuoc Mam with fresh chilies, garlic, sugar, lime and vinegar. This is used as a dipping sauce for meals. Nam Prik is another condiment used in almost all Thai dishes. It is a spicy paste prepared in a variety of ways. One most commonly way of preparing this is by mixing roasted green onions, garlic, softened dried chilis grounded together with Nam Pla of â€Å"fish water† until it becomes a creamy paste. This may be served as a dipping sauce with toast triangles or rice crackers as an appetizer. 2. A. The two countries that will be discussed in this section are Italy and Germany. Three traditional foods from Italy are calzone, risotto and panettone. Knodel, sauges and beer are some of the traditional foods from Germany. B. Calzone originated from Naples in Italy, which is considered the culinary capital Southern France. It is pizza dough folded over a filling of cheese, ham or salami and is baked or fried. The southern part of France is agriculturally poorer than the northern part. Risotto is a creamy rice dish cooked in butted and chicken stock and usually flavoured with parmesan cheese and saffron. This dish originally came from Milan. Last is the panettone which is a special dessert traditionally served during Christmas. It is a type of fruitcake. The climate in Germany is generally cold and damp. Certain crops that grow in such weather conditions include potatoes, cabbage and beats. Knodel is a type of dumpling from Germany usually stuffed with potatoes and cooked with or without yeast. Sausages or wurst are the most common German food. There are four basic types of sausages: Rohwurst which is similar to liverwurst and is ready to eat; Bruwurst of the frankfurter which is scalded which can be eaten as is or by simmering it first; Knockwurst which is like cold cuts and Bratwurst which is raw and must be fried or grilled before eating. The cold climate in Germany encourages people to drink alcohol to keep them warm. Beer usually accompanies sausages. Such as in sausages, there are four types of beer: Pilsner which is light in color and has bitter taste; Lager which is aged about 6 weeks and is the most common type of beer in Germany; Bock which has the strongest flavour; and Marzenbier which is midway between Pilsner and Bock and is usually served during Oktoberfest. Oktoberfest is a 16-day festival observed from September to October and is celebrated by sausage-eating and beer-drinking and polka bands. 3. A. Similarities in cuisine between China, Japan and Korea are mainly because Japan has very strong Chinese influences while Korea has been controlled by China and Japan throughout much of its history. As early as 0-300 AD, record showed the extensive contact between Japan and China. The Japanese consider China as an ancient civilization from which its own culture stems from. Japan is often considered the daughter of Chinese civilization. During the Sui and Tang Dynasties, Japanese scholars were sent to China to help establish their own identity. The Japanese brought a number of teachings and culture from China which they adopted to Japan. These include: Buddhist teachings, Chinese customs and cultures, bureaucracy, architecture and city planning. These factors have influenced Japanese cuisine. Marine trading between China and Japan was also prevalent during 600-1600AD. Many similar ingredients found in both countries can be owed to this phenomenon. Korea, being under Japan and China through mush of its history, adopted many of these countries customs and culture. Its proximity to the two countries also suggests extensive trading and contact and therefore being influence by culture, tastes and manner of cooking. Their proximity also suggests similar weather patterns and therefore similar vegetation and animal breeds which are used in cooking and meal preparation. Another factor is the isolationist foreign policies of Korea and Japan. Because of this, they were not open to Western culture and have stuck to their Chinese roots. Their differences are due to environmental situation and climate. Although eating raw fish was said to have originated in China, pollution of their rivers made this an impractical custom. Only the Japanese traditionally eat raw fish since they have preserved the cleanliness of their rivers. The travel time of trading goods has also initiated differences in preserving foods. In Korea, food that came from mainland China are preserved in salt and chili to preserve them throughout the changing seasons. B. All three countries prevalently use soybean products in their meals. Tofu which is a soybean by-product is used in soups and viands while soy sauce is often used as a condiment for pre seasoning and as a dipping sauce. Soybean products are also used instead of dairy products. Another similarity is how these countries consider food. Food is considered to be more than just a meal, it is used because of its health benefits and for spiritual purposes. Thus they all used a lot of medicinal herbs in their menu such as ginseng. They also classify food according to spiritual balance such as the yin and yang. As food for the soul, the Chinese, Japanese and Koreans put emphasis in how the food is prepared and served according to their beliefs and customs. C. Japanese cuisine is different from Chinese and Korean in the sense that most of their food is cooked in or over water while other Asian food use oil such as peanut and corn oil, as a medium for cooking. In this way, Japanese have the least events of heart disease and high cholesterol levels. Japanese cuisine is also notably simple as compared to Chinese and Korean fares. As opposed to Chinese and Korean dishes, Japanese use seasonings sparingly, letting the subtle flavors of the ingredients take centerstage. Unlike the Koreans and Chinese who are fond of preserved foods, the Japanese put importance on the freshness of the food and prize the first picks of a season’s harvest. D. As mentioned above, the Japanese uses few spices and value the natural flavors and freshness of foods. Most chefs describe Japanese cuisine as simple and pure. E. Korean food is very spicy and put emphasis in the colors of the food for aesthetic presentation. Kimchi, an example of a spicy food, is vegetable preserved in chili peppers. The colors that constitute Korean dishes are white, red, black, green and yellow. 4. It is interesting to note how culture, climate, religious beliefs, geography, political arrangements and migration patters affect the types of food served in a region or country. In Europe for example, alcohol is normally served with meals because of the climate. It is generally cold in Europe. This also explains the type of crops that grow in such conditions. They usually have potatoes and cabbage. This food pattern was also adopted to Northern America because of migration patterns. In agriculturally abundant regions of Europe, they use tomato and other vegetable produce such as eggplants for their food. They also use dairy products as opposed to countries such as Korea, Japan and China where they use soy products instead of milk. They also use herbs such as basil to flavour their foods. In terms of religion and tradition, countries in Europe eat certain foods during festivals such as Christmas and feast days of saints and during lent. Politics also play a role in influences on food. For example, in Europe, they are able to discover new ingredients from their conquests of other lands. Chutney, which is a condiment of spiced fruits in the British Isles is originally from India. Geography also plays a critical role. Countries near bodies of water tend to eat mostly seafood while those in the inland have meats in their diet. Those who migrate or travel a lot usually discover the method of pickling and come up with different kinds of relish and cured meat.

Tuesday, October 22, 2019

The Tropical Rainforest Biome

The Tropical Rainforest Biome All tropical rainforests have similar characteristics including climate, precipitation, canopy structure, complex symbiotic relationships and an amazing diversity of species. However, not every tropical rainforest can claim exact characteristics when compared by  region or realm  and there are rarely clear defining boundaries. Many may blend with adjoining mangrove forests, moist forests, mountain forests, or tropical deciduous forests. Tropical Rainforest Location Tropical rainforests mainly occur inside the worlds equatorial regions. Tropical rainforests are restricted to the small land area between the latitudes 22.5 ° North and 22.5 ° South of the equator - between the Tropic of Capricorn and the Tropic of Cancer. The global distribution of the tropical rainforest can be broken into four continental regions, realms or biomes: the Ethiopian or Afrotropical rainforest, the  Australasian  or Australian rainforest, the Oriental or Indomalayan/Asian rainforest, and the Central and South American Neotropical. Importance of the Tropical Rainforest Rainforests are cradles of diversity. They spawn and support 50 percent of all living organisms on Earth even though they cover less than 5% of Earths surface. A rainforests importance is truly incomprehensible when it comes to species diversity. Losing the Tropical Rainforest Just a few thousand years ago, tropical rainforests are estimated to have covered as much as 12% of the land surface on earth. This was about 6 million square miles (15.5 million square km). Today it is estimated that less than 5% of Earths land is covered with these forests (about 2 to 3 million square miles). More importantly, two-thirds of the worlds tropical rainforests exist as fragmented remnants. The Largest Tropical Rainforest The largest unbroken stretch of rainforest is found in the Amazon river basin of South America. Over half of this forest lies in Brazil, which holds about one-third of the worlds remaining tropical rainforests. Another 20% of the worlds remaining rainforest exists in Indonesia and the Congo Basin, while the balance of the worlds rainforests is scattered around the globe in tropical regions. Tropical Rainforests Outside the Tropics Tropical rainforests are not just found in tropical regions, but also in temperate regions like Canada, the United States, and the former Soviet Union. These forests, like any tropical rainforest, receive abundant, year-round rainfall, and are characterized by an enclosed canopy and high species diversity but are without the year-round warmth and sunlight. Precipitation An important characteristic of tropical rainforests is moisture. Tropical rainforests usually lie in tropical zones where solar energy produces frequent rainstorms. Rainforests are subject to heavy rainfall, at least 80 and in some areas over 430 of rain each year. High volumes of rain in rainforests can cause local streams and creeks to rise 10-20 feet over the course of two hours. The Canopy Layer Most of life in the tropical rainforest exists vertically in the trees, above the shaded forest floor - in the layers. Each tropical rainforest canopy layer harbors its own unique plant and animal species interacting with the ecosystem around them. The primary tropical rainforest is divided into at least five layers: the overstory, the true canopy, the understory, the shrub layer, and the forest floor. Protection Tropical rainforests are not all that pleasant to visit. They are hot and humid, difficult to reach, insect-infested, and have wildlife that is hard to find. Still, according to Rhett A. Butler in A Place Out of Time: Tropical Rainforests and the Perils They Face, there are undeniable reasons to protect the rainforests: Loss of local climate regulation - With forest loss, the local community loses the system that performed valuable but unnoticed services like ensuring the regular flow of clean water and protecting the community from flood and drought. The forest acts as a sort of sponge, soaking up the tremendous amounts of rainfall brought by tropical downpours, and releasing water at regular intervals. This regulating feature of tropical rainforests prevents destructive flood and drought cycles.Erosion and its effects - The loss of trees, which anchor the soil with their roots, causes widespread erosion throughout the tropics. Only a minority of areas have good soils, which after clearing are quickly washed away by the heavy rains. Thus crops yields decline and the people must spend income to import foreign fertilizers or clear additional forest.Loss of species for forest regeneration - A fully functioning forest has a great capacity to regenerate. Exhaustive hunting of tropical rainforest species can reduce those species necessary to forest continuance and regeneration. The increase of tropical diseases - The emergence of tropical diseases and outbreaks of new diseases including nasty hemorrhagic fevers like Ebola and Lassa Fever is a subtle but serious impact of deforestation.Destruction of renewable resources - Deforestation can rob a country of potential renewable revenues while replacing valuable productive lands with virtually useless scrub and grassland (desertification).

Monday, October 21, 2019

The eNotes Blog Scholarship Spotlight June2015

Scholarship Spotlight June2015 Every month, we  select some of the best scholarships around and post them here on our blog. When you are ready to apply,  check out our tips on How to Write a Scholarship Essay! Bruce Lee Foundation Scholarship Program Amount: $1,000 Eligibility: Applicant must be at least 16 years of age and be a senior in high school attending or planning to attend a two-year or four-year college. Requirements: Letters of recommendation, completed application Due Date: June 12, 2015 Abbott Fenner Business Consultants Scholarship Amount: $1,000 Eligibility: Applicant must be a high school junior or senior or undergraduate student. Requirements: Essay Due Date: June 15, 2015 Tylenol Future Care Scholarship Amount: $500-$10,000 Eligibility:  Must be a U.S Resident. Applicant may be an undergraduate or graduate student and have completed at least one year of undergraduate study. Applicant must be able to provide proof of enrollment to a public health/health education, med school, nursing and/or pharmacy degree program Requirements: Essays, resume Due Date: June 30, 2015 Delete Cyberbullying Scholarship Amount:$1,000 Eligibility: Applicant must be a high school, undergraduate, or graduate student  attending or planning to attend an accredited U.S. college or university for undergraduate or graduate studies. Requirements: Essay Due Date: June 30, 2015

Saturday, October 19, 2019

Balanced Budget Amendment 1997 Analysis

Balanced Budget Amendment 1997 Analysis Balanced Budget Amendment Vu Luu    Introduction In March 4, 1997, the balanced budget amendment was defeated in the United States Senate by just one vote. Fast forward to the present, the United States is facing a $17 trillion deficit versus the $5 trillion in 1997. The question that remains to be asked is had the balanced budget amendment passed the United States Senate and approved by Congress in 1997, would we be facing the debt crisis that we are facing today? Based on my conclusion, the answer that I believe is no, the debt crisis would not have been as severe as it is today. In this paper I will argue why the United States need a national balanced budget amendment in the constitution. In particular, I will discuss the following points to back up my claim; future implications if no changes in policies and solving government spending. As the United States’ federal deficit continues to grow, many are asking for a balanced budget amendment to be added to the constitu tion. A balanced budget amendment would require the federal government not to spend more than it receives in revenue. This means it would be unconstitutional and against the law for the federal government to accumulate budget deficits. THE NATIONAL DEBT ISN’T GOING TO GO AWAY According to the 2012 Congressional Budget Office report, our current policies will eventually lead to a federal debt that would eventually reach a 90% gross domestic product by 2022, 109% by 2026, and 200% by 2037 (CBO 11). These estimates are based on the assumption that our current laws remain generally unchanged and that our spending policies which is the cause of the accumulation of budget deficits remain the same. The CBO budget estimates are also based on forecasts of economic state, demographic trends, and past experience. The other interesting estimate that the CBO reported was that even if there were general changes in our current laws, they estimate that the budget deficit would reach about 60 % of GDP by 2020 which is only 10% lower than our current situation (CBO 7). As indicated by the chart above, our annual deficit through 2021 would never drop below $1 trillion dollars under current policies. Although the main cause of the spike in deficit spending from 2008-2011 was mainly due to the recession, the Congressional Budget Office doesn’t believe the United States would recover under current laws. The balance budget amendment does allow exception, which in this case is the recession. If the national balance budget amendment was in place then after 2011, the annual deficit would only go down because of the radical budget changes in programs. It’s pretty apparent that the money we are borrowing is increasing more and more, but what will happen when it reaches that point when we have to start repaying these loans? The government textbook gives us a great example of what happened to Greece when they couldn’t pay off all their loans. The interest rates o n Greek government went way up and by 2011, they had to pay 25% to obtain a two-year loan from private sector (Sidlow 6). Compared to the United States, we are paying a mere 0.44% compared to the 25% Greece had to pay. The ending results in the Greek government shut out of private borrowing and had to depend on other European countries. The Greece example and the CBO’s estimates are huge future implications and urge for huge changes in our policies which I believe is the federal balanced budget amendment.

Friday, October 18, 2019

Inclusion Essay Example | Topics and Well Written Essays - 3000 words

Inclusion - Essay Example Hence, it is becoming more and more undesirable to restrict the number of educators in a school who possess the capabilities to teach disabled learners to only a small number of special education teachers. Moreover, regular education teachers should be skilled in teaching disabled students of functional literacy abilities such as reading, writing, communicating, and of achieving high educational performance (McLeskey & Waldron 2000). As inclusion acquires greater reputation in education, we will surpass the requirement of alluding to inclusive classrooms as if they were separate and very different from regular classrooms. In the future, every classroom will be obliged to be inclusive, and we will then finally be able to discard the term. First-rate education is a form of education that is excellent for everybody. Children come from various racial, ethnic, and national backgrounds and different economic contexts. And a number of children have disabilities. If the educational system is to be first-rate, it should be founded on the principle that every student has the capability to learn, and it should motivate every student to aim for the best and have high expectations. We cannot let the potential of any student to go into waste if we aim to improve and prosper. Effective inclusion demands the assimilation of an important vision, a research base, and feasible strategies. A lack of important and integrated vision of the objective for educating every child means a loss in educational direction and hence turns out to be subject to political convenience. Without research support, inclusion stays defenceless to arguments that are determined merely by sponsorship and not by distinction (Ballard 1999). Without sensible strategies for execution, inclusion stays to be an ideal that will refuse to be applied in the real world. The inclusion of disabled or special education students in the regular classroom is an

Exploratory Research Essay Example | Topics and Well Written Essays - 1000 words

Exploratory Research - Essay Example Case study is a method employed in qualitative exploratory research. Qualitative research involves assessing the human or social issue, and then reporting the result in comprehensive words instead of producing quantified data. According to a definition, "Qualitative case study can be defined as an intensive, holistic description and analysis of a single entity, phenomenon or social unit. Case studies are particularistic, descriptive and heuristic, and rely heavily on inductive reasoning in handling multiple data sources" (Merriam, 1988). This above definition explains that the case study method analyses rigorously, information of one few single group, organization or event. In this method, a detailed study of a situation is carried out which is somewhat similar to the main topic of the study assignment. The reader’s perceptive of the event under research is enlightened and provides the researcher with intensive data. Case studies are helpful in explaining the holistic description of a sample’s view. It is also useful when the researchers want to attain qualitative in-depth analysis of a particular event. The use of the case study varies according to the demand of the researcher. Psychobiography is the detailed investigation into the lives of important historical personalities with psychosomatic hypothesis and investigations. Its motive is to attain a clear understanding of the person and to discover the personal intention behind the open actions. In Psychobiography, the writers spend hours penning down the complex, confusing, secretive and creative lives. Psychobiography involves immense research and intelligence. A good psychobiography is one that covers each fact with several supporting data any sources. â€Å"Best psycho biographies leaves the reader feeling ineffably won over† (Schultz, 2005). Some of the eminent personalities penned in many psycho biographical books include Hitler, Freud, Gandhi,

Radio shack Essay Example | Topics and Well Written Essays - 1000 words

Radio shack - Essay Example Throughout the years, this tactic has facilitated RadioShack to remain at the lead of the swiftly changing consumer electronics marketplace and to stay pertinent to clients in each era. This paper will discuss RadioShack’s development, employee’s protection and its future plans. RadioShack Corporation traces its origins to two distinct and very diverse entrepreneurial enterprises: the Hinckley-Tandy Leather firm, a leather shoe parts’ supplier to shoe-repair shops established in 1919 Fort Worth, Texas; and RadioShack, a merchandizing store as well as a mail-order operation, which was founded in 1921, Boston to meet the radio officers’ needs aboard vessels. RadioShack rapidly grew to incorporate a number of stores within the Northeast, in addition to a prosperous electronics mail-order production. The Hinckley-Tandy Leather firm also thrived, and during 1954, it vended its top leather corporate to enlarge its range of operations. During 1959, the firm short ened its title to Tandy Corporation, as well as during 1963, Tandy Corporation procured RadioShack, exhibiting the firm's onset as a private electronics vender. During 2000, Tandy Corporation became RadioShack Corp., under ticker emblem RSH (â€Å"RadioShack Corporation†). ... Ever since, RadioShack Corporation has developed into a reputable wireless authority, retailing more than seventy three million mobile headsets (â€Å"RadioShack Corporation†). In more current years, RadioShack’s commitment to break novel ground has encompassed launching the first inexpensively priced stereo-receiver with digital-technology, the first portable cellular telephone, which consumers can install themselves as well as the first high-performance cable television system for connection by "do-it-yourselfers." In 2005, RadioShack became a sanctioned Apple Reseller as well as later introduced Skype-certified software and hardware in storerooms for free-voice as well as video-calling over the internet. In 2008, RadioShack launched its electronics-trade-in program, which permits clients to trade expended devices for no cost to attain credit for a new procurement. In 2009, RadioShack concluded an extensive 2-year grass-roots edification campaign with the ALA (America n Library Association) to aid customers in steering the nationwide transformation to digital TV airing in high-definition that earned a special approval from the FCC during 2010. In 2010, RadioShack began the enactment of Target Mobile wireless hubs in Target stores countrywide. In 2011, RadioShack’s Verizon Wireless-the country’s largest wireless carrier, launched its business-leading services and products in storerooms countrywide (â€Å"RadioShack Corporation†). RadioShack values and respects the differences mirrored in its various experiences, backgrounds and ideas. It is devoted to affording a comprehensive work environment, which fosters respect for all employees. RadioShack does not generate employment-related verdicts or victimize against its

Thursday, October 17, 2019

Comment Essay Example | Topics and Well Written Essays - 250 words - 1

Comment - Essay Example However, the social contract theory as defined should not include it being a set of rules because the parties in the contract only follow it because the others are following it. Unlike in a set of rules, where one party breaks the contract, the other party will also do the same. If a government does not protect the rights of its citizens despite giving up some of their rights in order for the government to govern, the citizens may revolt. The resource follows a logical sequence of thought with the prisoner’s dilemma being linked to the social contract theory. While you state that the prisoner’s dilemma is the best solution for the citizens and the government, it would have helped if you had given an example of how it could do this. As the paper stands, the example given is too general, and it is not clear to whom the prisoner’s dilemma is a difficult situation to be in. The prisoner’s dilemma, I surmise from your following argument, is difficult for the prisoners because it is in each prisoner’s best interest to say what he/she knows, even though it might be the best outcome they would wish for (Fieser 137). Finally, I am in agreement with your conclusion that cooperation is the best way to come up with societal

ASSIGNMENT Example | Topics and Well Written Essays - 750 words

Assignment Example Power can be divided into five categories. The types of power may therefore include reward power, coercive power, legitimate power, expert power and referent power. The proportions of the powers can differ in managers depending on aspects such as experience, age, expertise, skills among others. Therefore, although Bill Thompson might possess all the types of the powers, their proportion greatly differs. For instance, Yukl points out that even though the base salaries of the employees are set by the company, Bill can play a major role in influencing the â€Å"size of an employee’s annual merit rise† (521). Bill therefore possesses high amount of reward power, since he can influence the performance of employees by increasing their annual merit rise. In addition, Bill also possesses legitimate power. Bill has the ability to decide on whether to suspend or fire the employees who are performing poorly in the organization. However, he needs the approval of the regional manager to do so. This therefore implies that Bill does not possess full legitimate power since the decision to suspend and fire employees is also dependent on another person. Comparatively, Bill also has high levels of expert power. The decisions concerning the store arrangement and price assortment are determined by the headquarters office (Yukl 521), however, Bill can exercise his expertise to influence or affect the store performance to a limited extend. This implies that Bill’s expertise power is limited to his area of work. Managers could employ the use of many different tactics to influence their employees. How a manager relates with the employees could be an important factor on the success or failure of an organization. Managers can use strategies such as constructive feedback, behavior molding, and reviewing performance, among others to influence the performance of employees. Bill

Wednesday, October 16, 2019

Radio shack Essay Example | Topics and Well Written Essays - 1000 words

Radio shack - Essay Example Throughout the years, this tactic has facilitated RadioShack to remain at the lead of the swiftly changing consumer electronics marketplace and to stay pertinent to clients in each era. This paper will discuss RadioShack’s development, employee’s protection and its future plans. RadioShack Corporation traces its origins to two distinct and very diverse entrepreneurial enterprises: the Hinckley-Tandy Leather firm, a leather shoe parts’ supplier to shoe-repair shops established in 1919 Fort Worth, Texas; and RadioShack, a merchandizing store as well as a mail-order operation, which was founded in 1921, Boston to meet the radio officers’ needs aboard vessels. RadioShack rapidly grew to incorporate a number of stores within the Northeast, in addition to a prosperous electronics mail-order production. The Hinckley-Tandy Leather firm also thrived, and during 1954, it vended its top leather corporate to enlarge its range of operations. During 1959, the firm short ened its title to Tandy Corporation, as well as during 1963, Tandy Corporation procured RadioShack, exhibiting the firm's onset as a private electronics vender. During 2000, Tandy Corporation became RadioShack Corp., under ticker emblem RSH (â€Å"RadioShack Corporation†). ... Ever since, RadioShack Corporation has developed into a reputable wireless authority, retailing more than seventy three million mobile headsets (â€Å"RadioShack Corporation†). In more current years, RadioShack’s commitment to break novel ground has encompassed launching the first inexpensively priced stereo-receiver with digital-technology, the first portable cellular telephone, which consumers can install themselves as well as the first high-performance cable television system for connection by "do-it-yourselfers." In 2005, RadioShack became a sanctioned Apple Reseller as well as later introduced Skype-certified software and hardware in storerooms for free-voice as well as video-calling over the internet. In 2008, RadioShack launched its electronics-trade-in program, which permits clients to trade expended devices for no cost to attain credit for a new procurement. In 2009, RadioShack concluded an extensive 2-year grass-roots edification campaign with the ALA (America n Library Association) to aid customers in steering the nationwide transformation to digital TV airing in high-definition that earned a special approval from the FCC during 2010. In 2010, RadioShack began the enactment of Target Mobile wireless hubs in Target stores countrywide. In 2011, RadioShack’s Verizon Wireless-the country’s largest wireless carrier, launched its business-leading services and products in storerooms countrywide (â€Å"RadioShack Corporation†). RadioShack values and respects the differences mirrored in its various experiences, backgrounds and ideas. It is devoted to affording a comprehensive work environment, which fosters respect for all employees. RadioShack does not generate employment-related verdicts or victimize against its

ASSIGNMENT Example | Topics and Well Written Essays - 750 words

Assignment Example Power can be divided into five categories. The types of power may therefore include reward power, coercive power, legitimate power, expert power and referent power. The proportions of the powers can differ in managers depending on aspects such as experience, age, expertise, skills among others. Therefore, although Bill Thompson might possess all the types of the powers, their proportion greatly differs. For instance, Yukl points out that even though the base salaries of the employees are set by the company, Bill can play a major role in influencing the â€Å"size of an employee’s annual merit rise† (521). Bill therefore possesses high amount of reward power, since he can influence the performance of employees by increasing their annual merit rise. In addition, Bill also possesses legitimate power. Bill has the ability to decide on whether to suspend or fire the employees who are performing poorly in the organization. However, he needs the approval of the regional manager to do so. This therefore implies that Bill does not possess full legitimate power since the decision to suspend and fire employees is also dependent on another person. Comparatively, Bill also has high levels of expert power. The decisions concerning the store arrangement and price assortment are determined by the headquarters office (Yukl 521), however, Bill can exercise his expertise to influence or affect the store performance to a limited extend. This implies that Bill’s expertise power is limited to his area of work. Managers could employ the use of many different tactics to influence their employees. How a manager relates with the employees could be an important factor on the success or failure of an organization. Managers can use strategies such as constructive feedback, behavior molding, and reviewing performance, among others to influence the performance of employees. Bill

Tuesday, October 15, 2019

Drama and audience Essay Example for Free

Drama and audience Essay Reverend Hales role in the play is to originally cure of find the illness of Betty. But instead he is described as stiring the witchcraft cauldron that is brewing in Salem Village. Arthur Miller uses words and phrases such as; narrowing his eyes, holding up his hands, surprised, quickly, grasping, rising exhilaration, kindly ect. This describes Reverend Hales character well, as he is a do-gooder within the village. Miller emphasises his importance, by making his character loud, expressive yet good hearted. He makes sure the audience is aware of Hales importance, by making him a figure to look up to, someone that people can see God in, and by making people confess to him he is showing the power he has. Parriss status within the community should be an example to others, but is slowly withering as the accusations of witchcraft within his village and family drag him down. The farmers Proctor, Putnam and Giles, are all below Parris in society. They are the main male characters in the play and because Parris is higher up in society, he remains the loneliest out of the four; this is significant as he knows he cannot cope with all the stress as a single parent and guardian, and a reverend Salem relies on. As previously written, Hale was confessed to by Tituba. She confessed to seeing Satin towards the end of Act 1. Her confession was dramatic and Miller emphasised this well by using language such as; weeps, sobbing in terror, falls to her knees, frightened, suddenly bursting out, in a fury ect. Influenced by the forgiveness given to Tituba, this is significant as she is setting an example and giving ideas to the girls. Abigail copies calling out accusations, as assumed and for example she shouts; I saw Sarah Good with the devil! ect. Scared and confused girls followed in Abigails actions and began calling out accusations as well. The girls soon figure that lying, pretending and accusing others, will take the limelight from them and they will soon be seen as victims and witnesses of Satin. In conclusion, Arthur Millers stage directions in the play, The Crucible, create drama and inform the audience about the nature of the society in Salem. He uses them effectively to create instant excitement and effect as well as defining the characters in detail. The characters are however Millers own creation and through his direction they add drama to the story. The language used in the play highlights the lack of communication in its simplicity and distances itself from the twenty first century. The people in Salem lived solely by their religion and were unable to accept anything that may defy their beliefs. It also showed the lies and deceit that people created to protect their own name and standing in society. Arthur Miller has managed to skilfully tell the story according to historic facts whilst adding his own portrayal of characters to attract audiences today.

Monday, October 14, 2019

Environment Of Kamat Hotels

Environment Of Kamat Hotels Kamat hotels are a new chain of luxury business hotel in India promoted by KHIL (kamat hotel India ltd). Kamat hotel began as a single landmark namely VITS Mumbai, located near Mumbai international airport, but is now recognized all over the India as the symbol of true Indian hospitality. KHIL is a pan-India network of hotels that offers business and leisure travelers a hotel designed for the modern nomad. The hotel promises a whole new experience of tranquility and total wellness proposal. Called the jiva spa, it is a unique concept, based on a mixture of heritage, wisdom and the Indian philosophy of wellness and well being. All hotels built with similar infrastructure are four star hotels which consist of 200 rooms and aims to give prospective customers, a total experience of hospitality. Each hotel has a six banquet halls, a conference hall and fitness clubs complete with sauna and steam bath are open in the lobby area. KHIL is well known for being environmental friendly. It has won many awards like environmental champion, global ecotel, regional direct tourism award and pata (pacific Asia travel association awards), hotel and catering international management associations (HCIMA) best environmental policy 2000, India chapter environmental award for 2001 on the hotel excellence category. In 2009, VITS achieved excellent profitability based on the trend of rising demand for suitable accommodation in the city of Mumbai. Based on its early success, KHIL has expanded heavily in India, opening new branches in more states like Ahmadabad, Aurangabad, Baroda, Gujarat, Hubli, Kolhapur, Nagpur, Nasik, Pune, Sholapur, Surat and it is expected to add twenty more branches in the next five years. With the rapid expansion of Indian economy, budget and mid market hotel segments are fast expanding as more business people travel and look for short pleasant stays. The group also introduced tours and travels in 2010 and was engaged in marketing of destination and package tours. KHIL along with its flagship hotel, VITS are well positioned to meet the increase in travel activities and is set to benefit fully of this market expansion. The restaurants, known for their top quality food, attract high number of middle class families for breakfast, lunch and dinner. However limited capacity of its butchery and bakery cause delays in periods of high customer turnout and often leads to customer complaints KHIL group employees are gentle, skillful, and knowledgeable and are given certificates of honesty which keeps them motivated and loyal. But Management at VITS has been very poor at embracing Technology to help them in their daily task or for the benefit of their customers. There is no Wi-Fi installed on the premises, and internet connections are slow. Management have not upgraded their software but have stuck to their PMS i.e. (property management system) while their competitors are already using Opera or Fidelo, softwares which are faster in performance and standards. Using the stakeholder model, this paper will assess the strengths and weaknesses of VITS and then analyses its external environments using Porters 5 forces model and PESTEL. This will give us a proper indication of the hotels position and will conclude by coming up with workable proposals for VITS. 2.0 Analysis of the internal environment 2.1 Stakeholder model 2.1 Stakeholder An individual, group or business with a keen interest may be positive or negative in an organization success are known as stakeholder. They are concerned with an organization to deliver an intend result and also to meet its financial objectives generally stakeholders are of two types they are internal within the organization and external outside the organization. Stakeholders are shareholders, employee, suppliers, customer, financial institution, government and society. A stakeholder is usually stands to gain or lose depending on the decision taken or policies implemented. 2.1.1 Importance of stakeholder Stakeholders are very important persons who in fact control the organization and the success of the organization lies in their hands. The participation of stakeholders in an organization is from the beginning of the organization. Stakeholder analysis is a technique which is generally used by an organization to identify the importance of key people, groups of people or stakeholders which influence the success of an organization. It is an important process because if we find the needs and interest of stakeholder than it become easier for an organization to achieve its goals. This can be done by an individual or by a team. The analysis helps us to determine the influence and power that each stakeholder has. If we know the most powerful stakeholder than it is easy for an organization to gain support in order to gain success. We can implement stakeholder to an organization in three steps they are {1} identifying the stakeholders, {2} prioritizing the stakeholder and {3} understanding impo rtant stakeholder opinion and interest. 2.1.2 Shareholders KHIL hotels formally reports to their shareholders twice a year when it releases its results. This comes amidst great media and specialized press speculation as KHIL is known to be a star performer. Shareholders have over the past 5 years, constantly been rewarded with dividends to the tune of 21% per annum after tax every single year. They generally hold meetings with their shareholders and stakeholders to keep them informed about the progress of business and future plans for the group. 2.1.3 Employees KHIL hotels places great importance on communication about its business and performance to their employees. They follow a program of effective staff training to understand the purpose and goals of hotel management strategies and deliver on the organizations sustainability objectives. 2.1.4 Suppliers KHIL supports local suppliers and promotes responsible business practice. Given the strength of their bargaining power they can source produce at a very competitive price which helps them on profitability. Supporting local suppliers wherever they are also helps them to build good relations with the community whom they support. Suppliers are very supportive of KHIL and have been working with them ever since they started business. KHIL welcomes feedback from their suppliers which helps them to better understand how they are performing against their peers and they get a clearer picture of risk. 2.1.5 Customers KHIL has mastered guest relationship through constant interaction and feedback from them. They offer top quality service which is known and appreciated by customers. This is what has built the KHIL brand as they are known for the unique experience they offer customers. KHIL charges them a slightly premium price but which customers do not complain about as they feel pampered. Customer feedback lies at the center of their strategy. Customers recommend the hotel to their friends and word of mouth spreads. Feedback and adaptation to customer requirements have kept them ahead of competition and rising up to end increasing guest demands. They have mastered the art of proactively engaging with their guests to understand and anticipate their requirements. 2.1.6 Financial institution KHIL works and is supported by the biggest and the best financial institutions like the State Bank of India, Baroda Bank, ICICI, and private investment funds. Gathering funds for expansion and development is not a problem because of the support as KHIL has always lived up to expectations of financial institutions and has never defaulted. 2.1.7 Government KHIL relies on both central and local government provisions. Statutory and regulatory sanctions of authorities are required for approval of restaurant and bar licenses. As such it is in its best interest to stay within the legal provisions. Both central and local governments are very supportive of KHILs investments as it creates wealth, jobs and supports to local communities. KHIL is a major benefactor of governments incentive schemes and low interest investment funds and this helps to expansion. KHIL does not fail on taxes, levies, duties, company or municipal taxes. KHIL has provided for Rs 1, 63,17,4381/ for the current financial year for different taxes and no dues are pending. 2.1.8 Society KHIL, since the very beginning is a major supporter of social development. This is a reason why communities welcome its developments. The group supports sustainable livelihood as an underlying principle of their social initiatives. In order to improve the quality of life of villagers who live around the hotel KHIL helps them by providing solar lighting, health, hygiene and nutritional support for children and women, drinking water facilities and educational support. They provide hotel related artisan jobs for them like making candles, dusters, staff snacks and stationery. 3.0 Analysis of the specific external environment I will use Porters five forces to analyze KHILs specific external environment. 3.1 Barriers of entry Barriers of entry in the hotel industry are very high as lots of investment goes into initial infrastructure and getting initial customer support. Credit facilities to tour operators and other agents supplying customers result in cash flow issues which very often cannot be supported by new entrants as they rely heavily on loans. 3.2 Availability and substitutes The substitutes exist when the alternative product with lower price and better performance for the same product. Likewise the Kohinoor provides the spa at the low cost compared to KHIL which reduces the potential sales volumes of KHIL. There are a lot of price variation between KHIL and the Kohinoor hotel service, which leads customers to feel that KHIL is at times over priced. The Kohinoor have various rates and tariffs, a good brand image and the hotel chain currently operating different services like spa, boatels, resorts, city center and heritage hotels. 3.3 Bargaining power of suppliers The suppliers consist of all the sources of input that are needed to provide a goods and services. KHIL has good supplier support but is at a disadvantage against competition as it has a tendency of buying because of the long standing friendship they have with suppliers who supported them initially. Very often this plays against price and quality. Furthermore large quantity items are tendered and bought on price which often plays against quality. 3.4 Bargaining power of customers The hotel industry is a very competitive one and having invested in its fixed assets, hotels want to recoup their investment as quickly as possible. They are ready to offer discounts the whole year to attract and keep customers therefore reducing margins. Availability of substitutes such as the Kohinoor improves the bargaining power of customers and they can put even more pressure on margins and volumes. 3.5 Competitive rivalry KHIL has several good challengers like the Kohinoor, Continental and the Mirador who are competing in similar market with similar offerings. The Kohinoor has 200 rooms, excellent conference facilities, multi cuisine restaurants, bars, health clubs, and 24 hours coffee shop, doctor on call, is situated in the main business area of Mumbai and is close to the international airport. These facilities are similar to KHILs and reason why they are strong challengers. This has the overall effect of reducing both revenue and profitability. 4.0 Pestle analysis Pestle analysis is the useful tool to understand the clear picture of the environment in which the organization lies and to find the opportunities and threats that lies in the environment they can be express as the Political, economic, socio cultural, technological, environmental, and legal factors affect an organizations external environment which in turn affects an organization by offering it either opportunities to progress or threats to regress. it is also used as a generic orientation tool to find out about the organization or the product is in the context of what happening inside as well as outside of the organization. 4.1 Political environment One of the political environments for the organization was the times of India (it is a well known newspaper) by Rachna sigh, Jaipur in a bid to attract the international tourists is gearing up with a host of new properties across the different segments. Some of the industries like hotel and tourisms are the backbone of any competitive world. But government charges a huge tax from the hotels which are stars or are in the luxury category these organizations has an impact with the government or the political changes that occurs. If the government takes even a small steps if affect the hotel industries. Its getting huge incentives and the state governments are supporting them in their development. But now Indian hotels are planning to expand in the economic crunch time. The terror attack on the city (Mumbai) renowed hotels like the taj hotel and the oberios had brought into concerns and facing the hoteliers with a drop in foreign travelers to India i.e. the terror attack is one of the threat for hotel industries. 4.2 Legal factor In recent years, government has brought significant changes to the legal framework to facilitate investment and doing business. Several incentive schemes have been introduced to increase investments. Laws that directly impact on the hotel industry are the Hotel development incentive bill, tax holidays of up to 2 years to new investors in the hotel sector, fairer health and safety laws and less stringent employment laws that were acting as limitations to investment. This has led to a lot of development as investors have easy access to funds and are supported by incentives. These new business friendly frameworks have largely helped groups like KHIL to invest further and adopt expansion strategies. 4.3 Economical environment The India economy hardly suffered from the international financial crisis. This is because the Indian system rests on a controlled and sound financial system in the country. The economic environment includes GDP, interest rates, inflation and exchange rates, economic growth, taxation amongst others and it determines disposable income. While larger number of tourists will flock to India for its beauty, history and heritage, Mumbai the financial capital will keep bringing in business people from around the world therefore offering an incessant flow of customers to hotels like the KHIL group to prosper. 4.4 Social environment Changes in social trends also have an impact on the demand for a firms products and offer. Organizations have to respond by constantly adopting their products to new customer trends and demand. This is what KHIL has constantly been doing especially with its unique feedback system. Feedback from customers has also explains why KHIL has more single room than double rooms. 4.5 Technological environment Indian is one of the most advanced technological nations of the world and businesses are well aware of progress in the field of technology and its enduring impact on processes and the reduction of costs. KHIL has not taken technology on board though most major customized products are valuable. 4.6 Environmental factors The growing desire to protect the environment is having a great impact on many industries such as travel industries. Environment protection creates business opportunities and KHIL is well ahead of competitors in this field. To respect local legislation, all hotels of the group are built after an environmental impact assessment and this creates harmony with the community. 5.0 Swot analysis Swot analysis is the most important tool for audit and analysis of the overall strategic position of business and its environment. Basically it is the foundation for evaluating the strength, weakness, probable/likely opportunity and threats from the external environment. It also views the positive as well as negative factors inside and outside of the organization which affect its success. So these are the four factors applying to the property to know about the property in details the strength, weakness, opportunities as well as the threats of the KHIL hotels. 5.1 Strengths Strength is the qualities which helps an organization to achieve its goals. Generally strength are beneficial aspects of the organization which includes human competence, process capabilities, financial resources, product and service, customer goodwill and brand loyalty. Strength of KHIL Competitively priced for value they offer Situated near the international airport and few kilometers away from the domestic airport Is a very convenient alternative for layover guests are those whose flights have been cancelled or delayed Has preferred partner status with airlines Affordable luxury venue for SMEs for their Meetings, Incentives, Conventions and Exhibitions Highly perceived as a environmental friendly hotel Recognized name for fine cuisine and value for money accommodation Loyal, honest and per formant employees Appeals to local middle class families looking for a night out 5.2 Weakness Weakness is a limitation, or the defect in an organization that will keep it away from achieving its goals. The weakness are of different kind like huge debt, high employee turnover, complex decision making process, narrow product range and large wastage of raw materials. Weakness oh KHIL Situated off the road it may see significant impact on FIT guests (free individual traveler) Fails to handle larger crowds and sister hotel Orchid is no substitute Business centre is to small and no WI-FI zone yet Trailing on technology on its processes and still using Whitney rack system Swimming pool located next to the restaurant plays against privacy 5.3 Opportunities An opportunity is a kind of favorable situation in a firm environment. It is usually a trend or an overlooked need that increase demand for a product or service and allows the organization to enhance its position. Opportunities for KHIL Upcoming cricket world cup jointly organized in India, Bangla Desh, Sri lanka will attract guests Event can be used to showcase of value offered to enhance reputation Bus service or the special cabs for the fans to the stadium in and around the world cup venues Targeting opening in new or developing business hubs like Bangalore 5.4 Threats It is an unfavorable situation which may occur in an organization environment and which may harm the business or its strategy. They are uncontrollable when the threat comes, the stability and survival can be stake. Threats for KHIL Security especially in the wake of terrorist attacks Competitor response from Kohinoor, Continental and Mirador 6.0 Conclusion As each and every organization has strength, weakness, opportunities, and threats the kamat hotel also have these factors but they can find out by doing the swot analysis to the organization to its internal and external factor so that one can obtain it and can control the system in a practical way. It can work according to its objectives by allowing an easy way to attain its profit growth. 7.0 Proposal The KHIL hotels should plan and perform their work to achieve their goals and the information and explanation that are considered are necessary to work on them that they need to improve a lot like increasing the rooms in the hotel because of its they are facing the problems when there is an event in India most of the foreigners visit to India because of lack of rooms its losing its business so if it works on it then it will achieve a great success. These are needed to upgrade to an improved integrated management system as it would help reduce the amount of paper work. It would also reduce the work of night auditor and reception staff as they would not have to verify every bill every time guests checkout.

Sunday, October 13, 2019

The African-American Civil Rights Movement 1955-1958 Essay -- segregat

The civil rights movement in the United States was the start of a political and social conflict for African-Americans in the United States to gain their full rights in the country, and to have the same equality as white Americans. The civil rights movement was a challenge to segregation, the laws and ordinances that separated blacks and whites. This movement had the goal to end racial segregation against the black Americans of the United States. Many different acts and campaigns of civil resistance represented this movement. African-Americans and whites performed many forms of protest and civil disobedience including 'sit-ins', boycotts, marches and other nonviolent activities. Out of this movement, came many successful achievements such as the Montgomery Bus Boycott, the segment of the Civil Rights Act of 1964, and the Voting Rights Act of 1965, which ‘restored and protected voting rights for African-Americans. But along with achievements, many outbreaks and controversies swept the South and caused casualties and the side track of acts of violence. Background After the American Civil War, three constitutional amendments passed that favored African-Americans. The Thirteenth Amendment of 1865, abolished slavery. The Fourteenth Amendment of 1868, secured the former slaves their rights as citizens. And the Fifteenth Amendment of 1870, gave African American males the right to vote in elections, where at the time only white males were able to vote in the United States. From the period 1877-1965, the United States went through a Reconstruction Era that tried to establish free labor and civil rights of freedmen in the South. Many whites living in the South did not like these changes and began to form their own movements to ... ...ber 1, 2013. http://www.lib.lsu.edu/special/exhibits/e-exhibits/boycott/background.html. Rosenblum, Thom. n.d. The Segregation of Topeka's Public School System, 1879-1951. Accessed November 1, 2013. http://www.nps.gov/brvb/historyculture/topekasegregation.htm. The Authentic History Center. 2012. The Civil Rights Movement: The Surge Forward 1954-1960. July 18. Accessed November 2 2013, 2013. http://www.authentichistory.com/1946-1960/8-civilrights/1954-1960/#top. Tsesis, Alexander. 2004. The Thirteenth Amendment and American Freedom. New York City: NYU Press. Walker, Anders. 2009. The Ghost of Jim Crow. New York: Oxford University Press. Williams, Juan. 2005. Brown v. Board of Education: It's Impact on Public Education. Brooklyn: Thurgood Marshall Scholarship Fund. Wright, Roberta Hughes. 1991. The Birth of the Montgomery Bus Boycott. Southfield: Charro Press.